Legal Firms have particular requirements where innovative communication solutions could help embrace a better and secure customer relationship.
Our Solutions can help monetize through our customize reports to track calls ( who called at what time , what date , and match it with their case per lawyer even when calling from a cellphone.
Your firm can create superior client relations , improve productivity , reduce cost , ensure staff availability and work from anywhere under a secure – encrypted communication environment .
We are a Certified ZultysPartner , Award Winning Platform – which we consider in today’s market has the greatest and most advance technology and features against the most renown communication platforms.
Our Unified Communications solutions allow legal firms to handle a large volumes of calls, transferring calls between offices and to mobile phones using extension dialing and allowing attorneys to work remotely while appearing like they are in the office. Using UC Presence, Instant Messaging and Collaboration tools promotes better attorney accessibility with the ability to see which employees are on the phone or available to take a client call and to encourage employees to work as a team across multiple offices and time zones for meeting client needs.
- Work Remotely: Attorneys can work from anywhere and make and receive in a secure- encrypted environment
- Call Recording: You have the ability to Track and Record every call per extension ,Sales Groups, Customer Service, or all of them automatically or on demand.
- Smart Mobile Extension: Agents are always accessible via their smart phones any place they may be— enabling them to take calls whenever and wherever they are.
- Presence: Your entire office can See who is available or on a meeting , busy , showing a property or may be any other status
- Collaboration: Provide presentations, meeting, have conference calls with your group , from any place they may be.
- Advertising:Track advertising per each property and media published and measure effectiveness and make sure each call generated by an advertising is answered , tracked and recorded
- Faxes for Everyone
You are able to assign a dedicated Fax to the people or groups you would like.
So your staff can send and receive faxes from their computers.
You may assign a Fax per Department and allow users to access them and send as part of their department.
- Appointment Reminders: Automatically call clients and confirm appointments
- International Calling: we offer excellent competitive rates that can be used from any phone
- International Presence : We could provide your office we local numbers in many countries worldwide.
- Internet and Phone Lines: We belong to one of the largest Master Carrier Distributors in the US . That means we have the relationship with Corporate levels within the carriers , Therefore we could offer excellent prices from the main carriers in your area, make our recommendations , and make sure your company gets the right product, the right carrier at the right price.
Disaster Recovery and Redundancy
We have the ability to provide you with a plan that even if there is no electricity and no lines , your staff may receive and make calls . Learn more
Reporting / Account billable hours
There Is an extensive reporting capacity as well as customization reports that can be delivered on a schedule matter to your email. Attorneys can assign account codes to phone call pertaining to specific cases, billable or non billable codes, and actually just about any type of data you could associate with a case or a client.
Multisite Office Strategy
These is the area that we are the BEST ! We can integrate other branches to call between extensions, transfer calls from one office to another, add people from other offices to attend calls generated in a different location and the most powerful part …Each Office can become a real time – active redundancy office in case of any local emergencies , so calls can be attended and switched from one location to another.